The purchase of products from {em} clothing is limited only to parties who can enter into and form contracts in accordance with the Australian law. Customers must provide their real name, phone number, e-mail address and other requested information. When providing payment details, customers must warrant that the payment details provided are theirs and are both valid and correct. {em} clothing is only available to customers who meet our terms of eligibility. Purchases made are for personal use only and must not be resold or used for commercial benefit. {em} clothing reserves the right to decline multiple quantities to one customer or address.
Payment can be made by Visa, Mastercard and other supported PayPal formats. The credit card you are using must be yours. All credit/debit card holders are subject to validation checks and authorisation by the card issuer. If the issuer of the payment method refuses to authorise the payment, {em} clothing will not be held responsible for any non-delivery. {em} clothing takes every precaution to make our site as secure as possible.
SSL is used via PayPal to encrypt and protect the data you send us over the internet to ensure that your details are safe. We do not hold any payment details on record. Secure Socket Layer (SSL) Web Server Certificates, such as the one used by PayPal, are the standard for secure data transmission over the internet and they encrypt all data sent to and from the web site. When you are asked for your credit card details, you will notice that the URL prefix (located in your address bar) will change from the standard http:// to the secure https://. This means that you are in secure mode.
If you wish to exchange your item, please contact us at shop@emclothing.com within 7 days from the date of purchase. After written authorisation of the exchange is received from {em} clothing, please return the item at your own expense within 7 days. Please include with the item for exchange a Postage-paid, self-addressed parcel bag, large enough to return your exchange to you. We do not entertain exchanges if you change your mind. It is your responsibility to ensure that item to be exchanged is in sellable condition, in order for full entitlement to an exchange. If item is not available, you have the option of a credit note for our online store.
New Zealand, Asia-Pacific, USA, UK & Europe: Items to be returned from outside Australia should be sent no slower than registered air mail and must be endorsed 'return of goods'. You must pay the return carriage charges, and the same applies to exchanges.
{em} clothing is not responsible for any item that is not returned in new, unused and unworn condition. We do not sell pre-worn garments and will not accept the return of any item that is considered used.
All SALE items are final - there is no exchange or return, unless stated otherwise or authorized by our service representatives.
There are strictly no refunds in the event that you change your mind.
If you receive a faulty product caused by our negligence, please notify {em} clothing immediately and the item will be exchanged for you. If an item is not available, you have the option of a full refund or a credit note. We are not responsible for any damages caused after goods have been dispatched.
All SALE items are final, unless stated otherwise or authorized by our service representatives.